Tom Halpin · Philadelphia

Software, wine, and a habit of learning.

I'm Tom — founder of The Waitlist and former VP of Technology & Product at Wine Access. A wine expert turned technologist — two decades at the intersection of the two.

About

Technology is my second career. My first was wine — I spent years as a wine educator and expert behind the counter of wine shops, learning the trade bottle by bottle. In my thirties I went back to school for a bachelor's in technology at Villanova, then turned it into a seventeen-year career building software — most of it at Wine Access, where I grew from front-line technical support to VP of Technology & Product.

I like problems where deep domain knowledge and good engineering meet. At Wine Access that meant a temperature-aware logistics program that protected wine in transit, an early LLM experiment (with Chicago Booth & YPO) that wrote marketing emails well enough to tie our human writers, and a recommendation engine that paired the right bottle to the right person. AWS invited me to present the work in their "A Perfect Pairing" webinar.

Today I'm the founder of The Waitlist — a QR-code waitlist that texts people when it's their turn, no app to download. I'm still endlessly curious — I just finished Wharton's CTO program, and I'm slowly teaching myself Vietnamese. The throughline, in work and in the cellar: stay curious, taste everything.

Track record

20 yrs
in the wine industry
17 yrs
in ecommerce & technology
Founder
now building The Waitlist
Lifelong
learner — Villanova, Wharton CTO & Vietnamese

What I care about

⚙️

Technology

Pragmatic, durable systems — and the teams that ship them. AWS-native, product-minded.

🍷

Wine

Twenty years in the trade and a serious cellar. Always hunting the next pour worth remembering.

📚

Learning

Endlessly curious — a Wharton CTO Program grad and an A2 Vietnamese student.

Experience

2024 — Present
Founder
The Waitlist
2022 — 2024
VP of Technology & Product
Wine Access · Napa, CA
Led an 8-person team; behavioral modeling for targeted recommendations; LLM content pilot with Chicago Booth & YPO.
2019 — 2022
Director of Engineering
Wine Access · Napa, CA
Serverless migration to AWS Lambda (handled a 400% pandemic surge with no downtime); AWS Personalize recommendation engine (+62% revenue); temperature-aware logistics.
2018 — 2019
Engineering Manager
Wine Access · Napa, CA
Kept the business running solo through a lean stretch; MySQL → Amazon Aurora for ~50% lower database costs.
2015 — 2018
Software Engineer & Product Specialist
Wine Access · Philadelphia, PA
NLP & fuzzy matching to map wine reviews to products; automated email-rendering QA.
2014 — 2015
Technology Consultant
Thomson Reuters · Philadelphia, PA
FATCA/KYC compliance software for global banks.
2007 — 2014
Website Technical Support Manager
Wine Access · Philadelphia, PA
Where it started: 150+ retailer relationships, weekly deploys, and an early comparison-shopping engine for wine.

Education & recognition

🎓 Chief Technology Officer (CTO) Program — Wharton
Wharton Executive Education, 2026
🎓 B.I.S., Information Technology — Villanova University
Featured speaker — AWS webinar
"A Perfect Pairing": scaling Wine Access 400% and cutting costs 50% with ML on AWS

Find me